Tears from stone: relational being and doing in instructional coaching work

Instructional coaching in schools has historically operated as both a professional role and as a strategy used to support teachers. While the work of instructional coaching was already shifting in response to educational trends and political pressures, the conditions of the COVID-19 pandemic brought additional challenges and opportunities. The purpose of this self-study of teacher education practice (S-STEP) was to learn about the relational work of two instructional coaches and a university supervisor of those coaches' graduate work. The findings of this study emerged from our collaborative learning where we used the Greek myth of Niobe to think about the relational work of serving individual teachers during the COVID-19 pandemic. We end this paper with implications for preparing instructional coaches to support teachers and suggestions for future research.

International relationships and resilience of New Zealand SME exporters during COVID-19

Purpose: This paper aims to empirically investigate how small- and medium-sized enterprise (SMEs) have engaged with international network partners during COVID-19 and how the crisis has changed network relationships and resilience depending on pre-COVID relationship strength and, secondarily, on opportunity outlook in a market. Design/methodology/approach: This paper draws on 14 qualitative interviews with managers of New Zealand SMEs from diverse industries and four with industry experts. Rather than generalization, the aim of this exploratory paper is to identify contingency factors, which, under duress, strengthen or break business relationships. Findings: Four main patterns emerge from the data, with respect to how SMEs engaged with network partners depending on the nature of their prepandemic relationships and the extent to which their markets had been affected by the pandemic. During crisis, weak ties either break or remain weak, forcing firms to create new, potentially opportunistic, relationships. Strong ties increase resilience, even under a negative outlook, as network partners support each other, including through the development of new ties. Strong ties can also accelerate business model transformation. Research limitations/implications: Future large-scale research is needed to test the generalizability of the authors’ findings. Practical implications: The findings of this paper indicate lessons for business continuation management and future preparedness for major disruptions. Specific insights may help stimulate managerial action to accelerate contingency planning and policy to support SMEs. Originality/value: This paper is an early study on how weak and strong ties influence SME resilience during crisis. © 2020, Emerald Publishing Limited.